Terms & Conditions
Welcome to Sattvic Bites. By accessing or using our website, placing an order, or using our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website immediately.
1. Business Information
Brand Name: Sattvic Bites
Business Type: Proprietorship
Address:
Village Post Sijaulia Phulparash
Madhubani, Bihar – 847409
India
Phone: +91 62998 74944
Email: vy1114705@gmail.com
FSSAI License No.: 20426325000015
2. Eligibility
By using this website, you confirm that you are legally capable of entering into binding contracts under applicable Indian laws and that the information provided by you is accurate and complete.
3. Products & Pricing
All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or update products and pricing without prior notice.
Product images are for illustrative purposes only. Actual packaging, appearance, or colors may vary slightly.
4. Payments
Payments are processed securely through authorized payment gateways. We do not store your debit/credit card details, CVV, or UPI PINs on our servers.
Orders are confirmed only after successful payment authorization. In case of payment failure or duplicate deduction, customers should contact us within 7 days.
5. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeline mentioned on the website. Delivery times may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.
We are not responsible for delays caused by third-party logistics providers or incorrect shipping information provided by customers.
6. Cancellation & Refunds
Orders may only be cancelled before dispatch. Refunds and replacements are subject to our Refund & Return Policy.
Refund processing may take 5–10 business days depending on banks and payment partners.
7. User Responsibilities
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to the website or servers
- Distribute spam, malware, or harmful software
- Copy or misuse website content without permission
- Provide false or misleading information
8. Intellectual Property
All content on this website including logos, product images, graphics, text, and branding are the intellectual property of Sattvic Bites and are protected under applicable copyright and trademark laws.
9. Food & Health Disclaimer
Our products are intended for general consumption. Customers are advised to carefully review ingredient information and check for allergies before use.
Sattvic Bites shall not be responsible for allergic reactions or health issues arising from individual sensitivities.
10. Limitation of Liability
To the maximum extent permitted by law, Sattvic Bites shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
Our total liability shall not exceed the amount paid for the specific order.
11. Privacy
Your use of this website is also governed by our Privacy Policy. We are committed to protecting customer information and maintaining reasonable security measures.
12. Third-Party Services
Our website may contain links or integrations with third-party services such as payment gateways, courier partners, and social media platforms. We are not responsible for the content or policies of third-party services.
13. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of updated terms.
14. Governing Law
These Terms shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Bihar, India.
15. Contact Information
Sattvic Bites
Village Post Sijaulia Phulparash
Madhubani, Bihar – 847409
India
Email: vy1114705@gmail.com
Phone: +91 62998 74944
FSSAI License No.: 20426325000015